Answers every call
Greets callers in French, or in English if they prefer, during peak hours, evenings and weekends, based on your rules.
AI · TELEPHONY · AUTOMATION
Never miss a call, even when you’re busy.
An AI receptionist that answers in French and English, books appointments into your calendar, answers common questions and transfers urgent calls to you. MD Cloud Consultant sets it up, configures it for your line of work and keeps improving it with you.
The phone rings while you’re working.
During an appointment, a client meeting or on a job site, picking up is hard. An unanswered call often means a booking or a quote request that goes elsewhere. A full-time receptionist isn’t always realistic for a small team, and voicemail doesn’t book appointments.
What your AI receptionist does
Books appointments
Checks your availability and adds the appointment straight to your calendar, with a text confirmation.
Answers common questions
Opening hours, address, services, basic pricing, appointment preparation: based on information you approve.
Transfers urgent calls to a person
Based on criteria you set, the call goes to you or your team, or you receive a priority message.
Sends you a summary
After each call: who called, why and what to do next, by text or email.
Keeps everything in one place
Calls, transcripts and appointments in your client portal, branded MD Cloud Consultant.
Two ways to connect it, without changing phones
A dedicated local number
We set up a local number for your website, Google Business Profile and ads.
Forwarding from your current line
Keep your number. Calls are forwarded to the agent when the line is busy, unanswered or after hours.
The agent runs on the GoHighLevel platform, which MD Cloud Consultant configures and manages for you. There is no software to install.
Built for businesses where the phone never stops
Clinics and health professionals
Physiotherapy, chiropractic, dental, optometry, psychology: booking and rescheduling while you’re with a patient. Careful setup: the agent gives no medical advice and collects only what it needs.
Law firms and professional offices
Lawyers, notaries, accountants: intake of new requests, screening and booking, with respect for your confidentiality obligations.
Trades and services
Electricians, plumbers, contractors, auto shops: quote requests and urgent calls captured even when you’re in the field.
Don’t see your industry? Let’s talk.
A Law 25 kit included
An agent that answers the phone collects personal information. We help you do it transparently:
A notice at the start of each call
Callers know they’re speaking with a virtual assistant, that the call may be recorded and transcribed, and why.
A defined retention period
You choose how long recordings and transcripts are kept. That period is set with you, and they can be deleted on request.
A privacy policy page
A template section for your website describing how the agent is used.
Minimal data
The agent only asks for what it needs to handle the call. No voice identification or profiling.
Hosting
The agent’s voice, transcripts and other data may be processed outside Canada. A privacy impact assessment is provided to each client.
This kit helps you meet your obligations; it is not legal advice. For health care and regulated professions, we recommend review by your legal advisor.
From discovery call to go-live
Discovery (30 min)
Your call types, hours, calendar and transfer rules.
Configuration
We write the agent’s script, your common answers and greeting, then connect your calendar.
Testing with you
You call the agent and adjust tone and answers before go-live.
Go-live and follow-up
We activate the number or forwarding, then fine-tune based on real calls.
Simple plans
Setup and configuration
Script, common answers, calendar, number or forwarding, Law 25 kit, testing.
Monthly service
Call summaries, client portal, adjustments and follow-up.
Pricing on request, based on your call volume and needs.
Frequently asked questions
Will my customers know they’re talking to an AI?
Yes. The agent introduces itself as your business’s virtual assistant at the start of the call. It’s more transparent, and it’s what we recommend under Quebec’s Law 25.
Do I need to change my phone number?
No. You can keep your number and forward calls to the agent when you’re busy or closed. You can also use a new dedicated local number.
Does the agent understand French?
It’s set up in French first and switches to English if the caller prefers. You test the agent before go-live, and we adapt its vocabulary to your line of work.
What happens if a call is urgent or too complex?
You set the rules: transfer to you or a team member, or a priority text message. The agent doesn’t make decisions for you on sensitive cases.
Where is call data stored?
Calls, transcripts and appointments are available in your client portal. This data may be processed outside Canada. A privacy impact assessment is provided to each client. Before we start we tell you where data is processed and how long it is kept.
Does it work with my current calendar?
The agent books into your client portal calendar, which can sync with common calendars. Compatibility is confirmed during discovery.
LET’S TALK ABOUT YOUR CALLS
Ready to stop missing calls?
Tell us about your call types and business hours: we’ll tell you whether an AI receptionist fits your business and how to set it up.
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